职位介绍：1、 与客户和公司相关部门合作处理客户定单并确保及时发运；
To work closely with customers and related department to process the customer orders and has timely delivery.
2、 执行赛科客户服务标准和客户订单处理流程，运用SAP处理客户订单；
To execute SECCO’s customer service standards, order processing procedure, and transact customer orders with SAP.
3、 处理和完成客户订单，与销售/物流/仓库一起解决其间争议；
To timely transact and fulfil customer orders, work with sales/logistic/warehouse to solve disputes.
4、 管理客户需求，及时回复客户咨询；
To manage customers’ requirements, and provide timely feedback to customers inquiry.
5、 评估和提高客户服务绩效；
To evaluate and improve customer service performance.
6、 及时完成上级经理分配的其他工作。
Complete the other works assigned by manager in time.
任职要求：1、 本科及以上学历；
Bachelor degree or above.
2、 无工作年限要求，有相关工作经验者优先；
Relevant working experience is preferred.
3、 高度自我激励，能够采取主动，独立工作；
Highly motivated, able to take the initiative, capable of working independently.
4、 个性开朗，良好的沟通技巧，团队合作能力强；
With a pleasant personality, good interpersonal and communication skills and able to work as part of a team.
5、 能承受工作压力按时完成任务；
Able to work under pressure to deliver tasks on time.
6、 良好的计算机操作能力；
A capable user of PC office applications.
7、 本岗位将经常与外公司和客户联系，必须将赛科的良好形象和信誉带给外界。
The post holder will be in regular contact with external companies, suppliers and customers, and must present SECCO’s values and reputation to external parties.
招聘人数：2人
薪资待遇：5000-7000元/月
工作地点：上海
